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Consumer guarantee
CosaminDS is not available through retail outlets like pharmacies or health food stores. It can only be purchased directly from Biocel Health Ltd so our Health Professionals can better discuss each person’s condition and answer questions.
Privacy
Any details you provide when placing an order or enquiry will be treated in full confidence and will not be released to any other individuals or companies.
Consumer Guarantee
All purchases from Biocel Health Ltd are covered by the New Zealand Consumers Guarantees Act 1993 which guarantees that any goods purchased for personal use may be returned, if they are considered faulty, for repair, replacement or refund of the purchase price within a reasonable time as defined by the Act.
Prices
Please note that prices for goods quoted on this site may alter without prior notice. Goods and Services Tax (GST - 12.5%) will be charged on all sales made within New Zealand and is included in prices shown.
Courier
All goods are sent direct to the purchaser in sealed "CourierPost" TrackPac courier bags.
(If you have the "Ticket Number" you can track and Trace your delivery at the CourierPost website)
Delivery
Delivery is normally 1 - 2 days
Return Policy
Biocel Health Ltd require that all goods must be returned unopened and undamaged within 14 days of customer receipt for a full refund of the purchase price.
Purchaser Address Details
No responsibility can be taken for incorrect purchaser address details and shall remain the purchasers responsibility.
Complaints
Complaints will get our prompt and personal attention, and can be directed to us by e-mail, phone or fax.
Disclaimer
Information provided on this site relating to health products should not be used as a substitute for the advice provided by your own medical practitioner. We advise that you do not use the information contained here to diagnose or treat a health problem or disease. We strongly recommend that you consult your health-care professional if you have, or suspect you have, a medical problem.
Tollfree call to order or to discuss with our health professionals
0800 246 235
